In the first phase of the health crisis and forced containment, Cloud services naturally emerged as one of the most powerful and rapid responses to the teleworking problems encountered by almost all companies. In March, in France, the use of corporate VPNs jumped by 33% for example, that of public VPNs by + 165%. While the Cloud is undoubtedly a major solution for making mobile work and collaboration possible in a confined world, its role should not be reduced to that of practical convenience. In the coming economic crisis, the Cloud must also be understood first and foremost for what it is: a major strategic asset serving the resilience of companies, their ability to absorb, to control the impact of the crisis but also to reinvent itself to get out of it.
Capacity elasticity in an uncertain world
The Cloud first stands out for its exceptional capacity elasticity. In this period of uncertainty, marked by significant variations in use and potential requests from services, this is a key point. The Cloud provides a technical response at the server level – this was the case at the start of the crisis to absorb significant increases in load. But Saas services also provide an immediate response in terms of usage, whether to manage the lows, linked for example to periods of partial unemployment, or on the contrary to absorb the peaks which will emerge at the end of the crisis. Management flexibility that can be found in the Cloud’s “no commitment” subscription logic, much more flexible in terms of investment than the old on-premise user licenses.
An accelerator in an emergency context
Time is a scarce resource in times of crisis: evolutions and transformations are all the more efficient because they happen quickly, in a context where anticipation is almost impossible. The modularity of the Cloud allows businesses to better understand, master the unpredictable and accelerate the implementation of new critical features. From a base of basic functionalities, it is therefore very easy to combine other web services, created by us or those of other partner publishers, as required. Thanks to this mutualisation, the value chain can be enriched almost endlessly.
When a large part of the employees switched to teleworking, they had to very quickly take control of their tools and remotely operate. But they also encountered new needs: the Cloud made it possible to respond to them very quickly, for a large number of companies. For example, Anima Vinum, which is an independent wine distribution company, had to completely revise its national logistics from its headquarters in Meursault … Also, the e-accounting firm, Sadec Akelys, did not only switched over 380 employees to teleworking in less than 48 hours, but had to manage, remotely, for its customers, the postponement of social and tax deadlines or requests for authorization to put into partial activity. Without appropriate solutions, these two companies would have had much more difficulty in ensuring the continuity of their activity… and their survival.
Agility at the service of resilience
This modularity of Cloud solutions goes hand in hand with very short, agile development cycles, which allow our teams to develop and deploy functionalities in record time, like those imposed on us by the COVID-19 crisis. And which also make possible the rapid and generalized deployment of updates and new functionalities: after development sprints, companies have a batch of complete updates, immediately deployable.
This is the strategic advantage of Saas services: users are certain, particularly in this period of crisis, to benefit from functionalities in line with their new needs, with emerging issues and which were absolutely not foreseeable. A fortiori at the level of an SME.
In the context of the crisis we are going through, the benefits of the Cloud are major, obvious. They can make a difference and the stake is capital: it is about the survival of businesses in the short and medium term. Supporting as many companies as possible in their use of the Cloud also means reassuring everyone about data governance and cybersecurity, which are subjects on which no compromise is possible.
In fact, the qualities of Cloud solutions alone fuel the very strong increase in their distribution, from SMEs to large groups. But in this unprecedented period, the organizations most advanced in their digitalization are showing better resistance to hazards. The crisis thus acts as a revealer of the strategic evidence of the Cloud and must encourage decision-makers to accelerate, as far as possible, their transformation projects.